How To Stop Spam SMS And Calls From MTN, Airtel, Glo & Etisalat

mtn airtel glo and etsialat nigeria

Do you know that apart from MTN, you can now stop the nuisance of spam SMS from disturbing your phone usage experience? Whether MTN, Airtel, Glo or Etisalat, you can now stop unwanted text messages from getting through your line.

As a directive by Nigerian Communications Commission(NCC) to all Nigerian telecom service providers, the network operators, was mandated to effective from July 1, 2016, activate an sms and call filtering gateway known as DO NOT DISTURB. The DO NOT DISTURB (DND) facility was designed to give all telecom subscribers the freedom to decide what messages or call to receive from their various network providers.

MTN, Airtel, Glo, Etisalat and other Nigerian telecom operators have dedicated the common Short Code (2442) as prescribed by the NCC directive to help stop unwanted spam sms and calls. To successfully stop unsolicited texts messages, subscribers are required to give their respective network providers a preprogrammed mandate through 2442 short code by using some dedicated keywords.

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The Do Not Disturb, DND service features Full Block Mode, which allows customers to opt out completely from receiving third party promotional messages via SMS, IVR, etc; and Partial Block Mode which allows subscribers to filter service categories of promotional messages they wish to receive. Any category not selected is automatically blocked.

How to Activate DND on all Network

To activate full DO NOT DISTURB on all network – MTN, Airtel, Glo, Etisalat, etc; text STOP to 2442 to stop your line from receiving all bulk SMS, VAS, OTPs and IVR messages.

How to Deactivate DND on all Network

It was recently discovered that DND has been automatically activated on majority of MTN lines and other networks.

If you suddenly noticed that you can no longer receive sms OTPs, VAS, verification codes from some websites, job alerts, transaction notifications from your online payment gateways etc, then DND may have automatically been activated on your line.

To deactivate Do Not Disturb, text ALLOW (for MTN), OUT (for Airtel), START (for Etisalat), to 2442 to start receiving all bulk SMS, VAS, OTPs and IVR messages.

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Partial Block Mode Keywords and Other Commands

Airtel, Etisalat, Glo, and MTN subscribers can perform the following keywords based DND commands via SMS to set preferences:

STOP: To stop receiving all bulk SMS and IVR messages.
ALLOW: To receive all SMS and IVR messages (for MTN only)
OUT: To receive all SMS and IVR messages (for Airtel)
START: To receive all SMS and IVR messages (for Etisalat)

SMS 1: To receive Banking / Insurance/ Financial Products SMS
SMS 2: To receive Real Estate SMS and IVR messages
SMS 3: To receive Education SMS and IVR messages
SMS 4: To receive Health SMS and IVR messages
SMS 5: To receive Consumer goods & Automobiles SMS and IVR messages
SMS6: To receive Communication/Broadcasting/Entertainment/IT SMS and IVR messages
SMS 7: To receive Tourism & Leisure SMS and IVR messages
SMS 8: To receive Sport SMS and IVR messages
SMS 9: To receive Religion SMS and IVR messages

STATUS: To check your DND status (for MTN)
HELP: To state available keywords and commands
LIST: To list all available categories keywords for partial blockage (Etisalat)

Example: Text “SMS 9” without the quote to 2442 if you wish to start receiving third party promotional text messages and calls relating to Religion.

Do remember, the DND service is completely FREE on all network.

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Thanks for sharing, my MTN and Airtel line go hear am today.

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Kudos to NCC…
The major advantage of this service is that you are at liberty to block unsolicited bulk messages from getting to your phone but mind you this does not include text messages from MTNN.

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DND service bars only messages and calls from 3rd party services e.g. VAS, Bulk SMS etc. It does not bar promotional messages from your network itself. You can stop all such 3rd party SMS and IVR messages or stop particular types based on classification, e.g. sports, religion, entertainment, etc

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